Staff

Paul Aitken – Manager
Paul is the General Manager of Avalon Customs Brokers and has been with the company since its beginnings in 1974. He obtained his Professional Customs Brokers License in 1979 and also has Customs Certified Specialists status. He is very knowledgeable in customs importing/exporting, freight forwarding and ship’s agency. He is also Air Cargo Security Compliant.

Frank Hatcher – Ships Agent & Professional Customs Broker
Frank joined Avalon Customs Brokers in 1988. He graduated from Memorial University in 1987 with a Bachelor of Arts (Economics major). He obtained his professional qualification status as a Customs Broker in 2012 and also has Customs Certified Specialists status. Frank has been involved in the Ships Agency department since 1989. He is very knowledgeable in freight forwarding and total service logistics. He is certified in Emergency First Aid as well as Transportation of Dangerous Goods and is Air Cargo Security Compliant.

Deborah Mackey – Professional Customs Broker
Debbie graduated from The College of Trades & Technology in 1982. She joined our parent office, A. Harvey & Company Ltd. in 1985 and then Avalon Customs Brokers in the Customs Brokerage department in 1988 as a customs clerk. She obtained her Professional Customs Brokers License in 2002. She also has her Customs Certified Specialist status. Debbie is a Customs Rater and is responsible for monthly invoicing to our clients. She is staying current in customs regulations and procedures for imports/exports. She is current with procedures for other government departments and has maintained records for bonded warehouse goods and office files, as well as handling importing/exporting from a bonded warehouse. She deals with customs officials and other government departments for clearance of goods, arranges import permits and other necessary forms for imports/exports. She is also Air Canada Security Compliant.

Francis Kenny – Logistics Specialist & Ships Agent
Francis is the Logistics Manager for Avalon Customs and is a highly specialized Logistical Planner who oversees our airfreight and charter operations. He is highly resourceful professional with 20+ years experience in freight movement, ships agency, customs brokerage, and specialized project logistics. He can plan and execute all aspects of Logistics projects, supply chain design and implementation. Francis background before joining Avalon Customs Broker was with drill crew in the offshore oil field off Newfoundland and has a proficient working knowledge of all oilfield equipment. Francis joined Avalon Customs Brokers in 1991 and obtained his Customs Brokerage PRofessional status in 2012. He has Certified Customs Specialists status and is an undergraduate of Canadian Institute of Traffic and Transportation (CITT) working towards his Logistics Designation. He is also qualified in Emergency First Aid and is Air Cargo Security Compliant.

Pamela Humphries– Ships Agent, Logistics Specialists & Certified Customs Specialist (CCS)
Pam graduated from Memorial University in 2010 with her Bachelors in Business Administration. She is the newest member of the Avalon Customs Brokers team, joining the company shortly after completing her degree. She has been trained in all divisions of the company and obtained her Certified Customs Specialists status in 2012. Pamela has also been trained in Emergency First Aid and is Air Cargo Security Compliant.

Edward Walsh – Transportation Specialist
Ed joined Avalon Customs Brokers in 1990 as our transportation specialist. He has unlimited resources and knowledge to move oversize and out of gauge freight. He has Transportation of Dangerous Goods and Emergency First Aid certificates. Ed is very knowledgeable in freight forwarding worldwide and is also Air Canada Cargo Security Compliant.